EV-Remarketing Platform

Platform for Europe's biggest buyer of Electric Vehicles

Client_
Year_
2021 - ongoing
Deliverables_
Business automation
Web platform
UI & design system
Dashboard
Project overview_

EV-remarketing is Europe's largest buyer of Teslas and other electric vehicles. Kvalifik have transformed their business, from numerous manual and tedious processes to a completely smooth and automated procedure for selling electric vehicles online. We reshaped the experience from first contact to signed contract. All on the custom platform we have built and designed.

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Challenge_
Process_
Challenge_

A huge Excel sheet and endless email threads resulted in important information being shrouded in the process of selling an electrical vehicle. When EV-remarketing approached us, they wasted a great deal of time on manual processes and repetitive task. It was limiting their growth. They wanted us to automate their business and bring them into the digital era.

Process_

We started with mapping out the entire sales process, which turned out to be a lot more complex than they were initially aware off. Afterwards, we developed quick mockups of key screens and features. The platform was then developed in an agile process in close collaboration with the team at EV-remarketing. In a series of two-week sprints, we built the most essential features first and have constantly added new functionality, e.g. when the need for fraud detection emerged.

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Results_

Today EV-remarketing has a platform, that automates the entire process, saving them a great deal of time and ressources, while delivering a better customer experience. The platform automatically fetches available data about the car and it is easy for the user to upload photos, add details, and prove that they are who they say they are. The user can see the price and sign the contract online. For EV-remarketing they now have a complete and detailed overview of their entire business on the platform, where the right employee get informed at the right time. This has allowed EV-remarketing to continue their impressive growth and become the leading buyer of Teslas in key European markets.

Results_

Today EV-remarketing has a platform, that automates the entire process, saving them a great deal of time and ressources, while delivering a better customer experience. The platform automatically fetches available data about the car and it is easy for the user to upload photos, add details, and prove that they are who they say they are. The user can see the price and sign the contract online. For EV-remarketing they now have a complete and detailed overview of their entire business on the platform, where the right employee get informed at the right time. This has allowed EV-remarketing to continue their impressive growth and become the leading buyer of Teslas in key European markets.

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A laptop and a computer screen showing some web design and a person sketching on a piece of paper.