Mikkeller

New advanced webshop for Mikkeller

Mikkeller glass filled with foamy beer.
Year
2021
Industry
Food and beverages

Kvalifik helped Mikkeller design, test, and develop a new webshop, as well as a special sub-page as part of Mikkeller's collaboration with Game of Thrones.

by the numbers

The new shop launched in 2021 has already made an impact comparing April 2020 to April 2021

16%

Increase in conversion rate

34%

More sessions reached checkout

44%

More customers added products to their cart

The results

data insights turned into Improved customer experience

The new webshop improved the customer experience by optimising the site's speed, organisation and reducing the steps from entering the site until checkout. We worked in a data-driven way so we collected data from actual users and turned the insights into design changes that demonstrate commercial results.

Time and cost effective automation

Now Mikkeller saves time when adding products, making the site significantly more manageable and cost-effective to update and maintain. When new beers arrive, the product pages automatically fill in information from Untappd such as descriptions, ratings, and brewery information.

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The challenge

An exciting webshop an user experience

Mikkeller has a solid reputation as one of the best sources for quality craft beers in the world. They decided to renew their webshop to enhance customer conversion and retention, eliminate manual product updates, and speed up their webshop.

They wanted to give their customers an online shopping experience that mirrored their fun and engaging brand while creating a backend system that served their scaling needs.

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The process

Perfectly optimised for performance

Our goal was to create a site optimised for SEO success and usability while automating as much site admin as possible. To accomplish this, we developed a custom theme based on data from actual users.

Our data-driven process included qualitative user interviews and quantitative data from the webshop, ensuring our new design improved the site's performance. We integrated the shop with Untappd, and built dynamic info sections around this to remove the workload of updating new products.

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Our client says

“Jeg synes, at samarbejdet med Kvalifik har været enormt let, enormt givende og det var også derfor, at valget faldt på Kvalifik. Vi har en god backtrack af gode resultater og et tæt samarbejde. Så det har været agilt, nemt og utroligt transparent, som jeg egentlig synes er det vigtigste”

/Frank Borring
E-Commerce Manager & Digital Director
5
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Modu
A site as playful as its products