Terms and Conditions for Kvalifik ApS
1. Application
1.1 These terms apply to all offers, proposals, order confirmations, agreements and services delivered by Kvalifik to business customers.
1.2 Any specific agreement, proposal or order confirmation agreed in writing between Kvalifik and the Client takes priority over these terms if there is a conflict.
1.3 The Client’s own purchase terms or supplier terms do not apply unless Kvalifik has accepted them in writing.
1.4 Kvalifik only provides services to business customers.2. Our services
2.1 Kvalifik provides digital services, including strategy, design, branding, UX and UI design, Webflow development, website migration, SEO, AEO, content structure, analytics setup, integrations, support and related consulting services.
2.2 The specific work included in a project will be described in the relevant proposal, order confirmation, scope description or written agreement.
2.3 Work that is not clearly included in the agreed scope is not included in the price.
2.4 Kvalifik may use employees, subcontractors, external specialists, software tools and AI supported tools to deliver the services.3. Offers and orders
3.1 Offers from Kvalifik are valid for 10 days from the offer date unless otherwise stated.
3.2 An agreement becomes binding when the Client accepts an offer, approves a proposal, confirms an order or otherwise gives written approval for Kvalifik to begin the work.
3.3 Once an agreement is confirmed, it cannot be cancelled without Kvalifik’s written consent unless otherwise stated in the agreement or these terms.4. Client cooperation
4.1 The Client must cooperate with Kvalifik and provide the information, feedback, decisions, materials and access needed for Kvalifik to deliver the work.
4.2 This may include access to content, brand assets, design files, domains, DNS, Webflow, CRM systems, analytics tools, third party platforms, technical documentation and relevant internal stakeholders.
4.3 The Client must appoint one or more people who are authorised to provide feedback, approve deliverables and make decisions on behalf of the Client.
4.4 The Client is responsible for making sure feedback, content, approvals and access are provided on time.
4.5 The Client is responsible for the accuracy, legality and completeness of all content, claims, images, video, data, trademarks and other materials provided to Kvalifik.5. Scope changes and extra work
5.1 Any change to the agreed scope must be agreed in writing.
5.2 Scope changes may include extra pages, additional design rounds, new features, new integrations, content changes, new legal requirements, accessibility audits, tracking changes, additional meetings, new stakeholders or work that was not included in the original scope.
5.3 Unless otherwise agreed, extra work is invoiced on a time and material basis according to Kvalifik’s current hourly rates.
5.4 Kvalifik will inform the Client if a request is outside scope before starting the extra work, unless the request is urgent or clearly necessary to continue the project.6. Prices and payment
6.1 Prices are stated in the relevant proposal, order confirmation or agreement.
6.2 All prices are exclusive of VAT and third party costs unless otherwise stated.
6.3 Unless otherwise agreed, fixed price projects are invoiced according to the payment schedule stated in the proposal or order confirmation.
6.4 If no payment schedule has been agreed, Kvalifik may invoice 50 percent before project start and 50 percent when the main deliverables are delivered or ready for launch.
6.5 Ongoing services, retainers and support agreements are invoiced monthly in advance unless otherwise agreed.
6.6 Time and material work is invoiced monthly unless otherwise agreed.
6.7 Invoices are due for payment 8 days from the invoice date unless otherwise agreed in writing.7. Late payment
7.1 If the Client does not pay on time, Kvalifik may charge interest of 2 percent per month from the due date until payment is received.
7.2 If payment is overdue, Kvalifik may pause work, withhold delivery, postpone deadlines, suspend access or require prepayment before continuing the work.
7.3 Kvalifik is not responsible for delays or losses caused by paused work due to late payment.
7.4 If payment remains overdue after written notice, Kvalifik may terminate the agreement and use any other remedies available under Danish law.8. Timelines and delays
8.1 Kvalifik will aim to follow the timeline agreed with the Client.
8.2 Timelines depend on the Client providing feedback, content, approvals, access and decisions on time.
8.3 Kvalifik may extend the timeline if the project is delayed by.- changes to the scope
- missing or delayed feedback from the Client
- missing or delayed content, assets, approvals or access
- delays caused by the Client’s other suppliers or internal stakeholders
- illness or absence of key personnel
- technical issues outside Kvalifik’s reasonable control
- third party platforms or systems
- force majeure or other circumstances outside Kvalifik’s reasonable control
8.4 Kvalifik is not responsible for delays caused by the Client, the Client’s suppliers, third party platforms or circumstances outside Kvalifik’s reasonable control.
8.5 If the Client causes material delay, Kvalifik may adjust the timeline, move the project to the next available production slot and invoice for work already completed.9. Delivery and approval
9.1 Kvalifik will deliver work for review when it is ready for feedback, approval, launch or handover.
9.2 The Client must review the delivery as soon as possible and no later than 10 working days after Kvalifik has informed the Client that the delivery is ready for review.
9.3 If the Client does not provide written feedback within 10 working days, the delivery is considered approved.
9.4 A delivery is considered completed when the agreed main deliverables have been delivered or are ready for launch.
9.5 If the Client chooses to postpone launch after the delivery is ready, the project is still considered delivered and may be invoiced as completed.
9.6 Minor adjustments, cosmetic issues or non critical defects do not prevent delivery, approval, launch or invoicing.10. Webflow, hosting and third party platforms
10.1 If the project involves Webflow, Kvalifik may build the website in a Webflow workspace managed by Kvalifik or in a Webflow account managed by the Client.
10.2 After full payment, and upon request, Kvalifik will transfer the Webflow site to a Webflow account managed by the Client, provided this is technically possible and permitted by Webflow.
10.3 The Client is responsible for all ongoing costs related to Webflow, hosting, domains, apps, plugins, fonts, integrations, analytics tools, CRM systems, automation tools and other third party services unless otherwise agreed.
10.4 Kvalifik is not responsible for errors, downtime, price changes, policy changes, feature changes, data loss, security incidents or service interruptions caused by Webflow or any other third party platform.
10.5 The Client is responsible for keeping ownership of its own accounts, domains, DNS, payment methods and third party tools.
10.6 After delivery, the Client is free to choose another partner for support, maintenance and further development.